ShadowProtect again saves the day as Old Windows install fails

First, customer had a virus and we fixed that that in 1 day http://1dayit.com.  Then let run for a while and discovered it also had a bad HD harddrive. So, we installed a replacement hard drive and proceeded to in run OS installation (ShadowProtect could not image the old hard drive).   For some reason the installation failed with error “Windows cannot install required files. Make sure all files required for installation are available, and restart the installation. Error code: 0x800706F8” refer to http://support.microsoft.com/kb/930984
So, using ShadowProtect Virtual Box (http://www.storagecraft.com/documents/4-0-tour/sp40.html) we were able to setup a Virtual OS Vista Premium. Then, we took the image created and recovered, using bare metal restore to the old computer and, yes, the OS loaded properly. Yes, the customer should have bought a new computer but did not have it in the budget.   Feel free to contact your IT solutions company at help@ddk.net or http://1dayit.com

ShadowProtect saves the day again

Just helped a customer who got a virus and choices were to run AntiSpyware and AntiVirus and AntiMalware tools or to start over again or to use DDK Recovery tools like ShadowProtect.    We tried to run AV in safemode but the malware came back in regular mode.    We had been running ShadowProtect every 1 hour incrementally.    So we booted up the Recovery CD and then ran pointed to image from 1/2 hour before the malware and voila 1 hour later the OS was functioning perfectly again and customer was able to continue working following the instructions  http://www.storagecraft.com/documents/4-0-tour/sp40.html  video showing “full system restore”.    We have done this so many times and with the same result.   So if you are concerned about your data contact us at http://cloudit.ddk.net or at help@ddk.net